Introduction
Wize Energy Solutions Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with us through the ECO4 and GBIS Schemes. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We may collect and process the following types of personal data about you:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Use Your Information
We may use your personal data for the following purposes:
- Provision of Services: To provide, operate, and maintain our services under the ECO4 and GBIS Schemes.
- Communication: To communicate with you, including responding to your inquiries and providing customer support.
- Marketing: To send you promotional materials and newsletters, should you opt-in to receive them.
- Analysis: To improve our services and website experience based on user interaction and feedback.
3. Legal Basis for Processing Personal Data
We will only collect and process personal data where we have a legal basis to do so, including:
- Consent: Where you have provided consent for us to process your personal data.
- Contract: Where we need to perform a contract with you or provide you with services.
- Legal Obligation: Where we need to comply with a legal or regulatory obligation.
- Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
4. Sharing Your Information
We may share your personal data with:
- Service Providers: Third-party vendors who provide services to us or on our behalf, such as IT service providers, marketing agencies, and analytics providers.
- Compliance with Law: If we are required to do so by law, regulatory authority, or to protect our rights or the rights of others.
- Business Transfers: In connection with a merger, sale of assets, or similar transaction.
5. International Transfers
Your personal data may be transferred to countries outside the UK. We will ensure that any international transfer of your data is protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission.
6. Data Security
We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for and to comply with our legal obligations (including any applicable statute of limitations).
8. Your Rights
You have the following rights regarding your personal data:
- The right to access your personal data.
- The right to rectify your personal data if it is inaccurate or incomplete.
- The right to erasure of your personal data.
- The right to restrict or object to processing of your personal data.
- The right to data portability.
To exercise any of these rights, please contact us using the contact details provided below.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Wize Energy Solutions Ltd
3rd Floor, 86-90 Paul Street,
London, EC2A 4NE
Email: info@wizeenergysolutions.co.uk
Phone: 07441396354
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